FAQ
Find your answer below, or contact us if you have any other questions!
Q1: How much does your service cost?
A1: Our service has a base price of $50 per person, with a minimum spend of $500. All fees are included except for travel and gratuity. Travel fee: $35 for distances within 40 miles; for distances over 40 miles, an additional $1 per mile will be charged. The suggested gratuity is 20% of the total bill. We only accept cash payments.
Q2: What time will the chef arrive?
A2: The chef will arrive approximately 10 minutes prior to reservation time. Our set-up process is seamless and only takes a few minutes.
Q3: Do you set up tables and chairs?
A3: No, we do not! We provide the chef, grill, food, sake, and the best part—ENTERTAINMENT! Customers will provide utensils and table setups.
Q4: Do you cook inside homes?
A4: We only cook on outside premises. Our experience is open to terraces, balconies, and under awnings. At this time, we do not cook in any indoor premises. Although you can set your party up inside, the chef will cook outside! We are licensed and insured.
Q5: Do you cook with nuts or sesame products?
A5: No, our food does not contain any nuts or sesame products. Please notify the booking agent of any other food allergy a customer may have.
Q6: Can you accommodate Gluten Free?
A6: Yes, we have served many gluten-free customers. We ask that you bring your favorite gluten-free soy sauce and teriyaki sauce for the chef to cook your portion separately!
Q7: What if someone does not eat meat?
A7: We can provide tofu to meet Vegetarian and Vegan needs. The price per person does not change. We will supplement their dishes with additional food such as extra veggies, salad, and noodles.
Q8: Can the customer provide their own proteins?
A8: Due to insurance and pricing requirements, we do not cook any outside protein or food at this time.
Q9: How can I make a reservation?
A9: All of our bookings are currently done through our website – www.HibachiFeast.com.